b1game takes your privacy seriously. This Privacy Policy explains exactly what personal information we collect from Pakistani players, how we use it, who we share it with, and what rights you have over your own data. We believe in full transparency — no hidden clauses, no surprises.
Six core principles that guide how b1game handles your personal information every day.
b1game only collects personal data that is strictly necessary to provide our Services, comply with our gaming license obligations, and fulfill KYC requirements. We do not collect data speculatively or beyond what is needed for a specific, stated purpose.
b1game does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used exclusively to operate your b1game account and improve our platform experience for Pakistani players.
All data transmitted between your device and b1game's servers is encrypted using TLS 1.3. Account passwords are stored as salted hashes and are never accessible in plain text, even to b1game's own technical team.
You have the right to access, correct, export, and request deletion of your personal data at any time. b1game provides clear, self-service data management tools and a dedicated privacy support channel to honour all such requests promptly.
b1game retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by our international gaming license and applicable law. Retention schedules are clearly defined and consistently applied across all data categories.
In the unlikely event of a data breach that affects your personal information, b1game will notify all affected players via their registered email address within 72 hours of becoming aware of the incident, in accordance with our international gaming license obligations.
b1game ("we", "us", "our") is Pakistan's leading online gaming platform, offering cricket betting, live casino, slots, Rummy, and Super Bingo to over 1.2 million registered players. We are deeply committed to protecting the privacy and personal data of every player who entrusts us with their information.
This Privacy Policy applies to all personal data we collect and process in connection with your use of the b1game website at b1game.pro, our mobile web interface, and any related Services. It should be read alongside our Terms & Conditions, which govern the overall relationship between b1game and its players.
We have written this Policy in plain English — with enough legal precision to be meaningful, but without the intentionally obscure language that privacy policies are sometimes criticised for. If anything here is unclear, our support team is available 24/7 via live chat or at [email protected] and will be happy to explain.
b1game is the data controller in respect of the personal information you provide when registering and using the b1game platform. As data controller, b1game determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with this Privacy Policy and applicable data protection law.
For all privacy-related queries, requests, and complaints, you may contact b1game's designated privacy team at [email protected] with the subject line "Privacy Request". All privacy correspondence will be acknowledged within 24 hours and resolved within 30 days.
b1game collects personal data across several categories. The table below sets out the categories of data we collect, with examples of the specific data points within each category:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, nationality | Mandatory (KYC) |
| Contact Data | Email address, Pakistani mobile number, residential address | Mandatory |
| Account Data | Username, password (hashed), account preferences, responsible gaming settings | Mandatory |
| Financial Data | Payment method details (JazzCash, EasyPaisa, bank account, card last 4 digits), deposit and withdrawal history, PKR balance | Mandatory |
| Transaction Data | Bet history, game round records, bonus usage, winnings and losses | Mandatory |
| Technical Data | IP address, device type, browser, operating system, session duration, login timestamps | Automatic |
| Usage Data | Pages visited, games played, features used, clickstream data, search queries within the platform | Automatic |
| Communications Data | Records of live chat, email correspondence, and support ticket interactions with b1game | Where applicable |
| Marketing Preferences | Email/SMS opt-in or opt-out status, preferred communication channels, promotional history | Optional |
b1game does not collect sensitive personal data such as biometric data, health records, racial or ethnic origin, religious beliefs, or political opinions. The sole exception is where a player proactively discloses a gambling-related issue through our responsible gaming channels, in which case that information is handled with the highest degree of confidentiality and used only to support the player.
The majority of personal data b1game holds about you is provided directly by you during the account registration process, the KYC verification process, when you make deposits or withdrawals, when you contact our support team, and when you update your account settings or marketing preferences.
When you access the b1game platform, we automatically collect Technical Data and Usage Data using cookies, server logs, and similar tracking technologies. This data is collected to ensure platform security, detect fraud, and improve the overall gaming experience. See Section 8 for full details of our Cookies policy.
b1game may receive personal data about you from third-party sources in limited circumstances, including:
b1game uses your personal data for the following purposes, each of which is tied to a specific legal basis as detailed in Section 6:
b1game processes your personal data under the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration, game access, deposits, withdrawals | Performance of Contract — necessary to deliver the Services you have registered for |
| KYC identity verification, age verification | Legal Obligation — required under our international gaming license |
| Fraud prevention, AML monitoring, security | Legitimate Interests — protecting b1game and its players from financial crime and abuse |
| Responsible gaming monitoring and interventions | Legal Obligation & Legitimate Interests |
| Marketing communications (email, SMS) | Consent — only where you have opted in; withdrawable at any time |
| Platform analytics and improvement | Legitimate Interests — improving our Services for all players |
| Regulatory reporting and record-keeping | Legal Obligation — compliance with gaming license requirements |
b1game uses cookies and similar tracking technologies on the b1game platform. Cookies are small text files placed on your device that help us deliver a functional, secure, and personalised gaming experience.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud detection | No — required for platform to function |
| Functional | Remembering your language preference, game lobby layout, responsible gaming settings | Yes — via cookie settings |
| Analytics | Understanding how players navigate b1game, identifying popular games and features, measuring page load performance | Yes — via cookie settings |
| Marketing | Tracking whether you have seen a promotion, measuring the effectiveness of b1game's internal promotional campaigns | Yes — via cookie settings |
You can manage your cookie preferences at any time via the cookie settings panel accessible from the b1game platform footer. Please note that disabling strictly necessary cookies will prevent you from logging into your b1game account and using the platform's core features.
b1game retains your personal data for the periods set out below, after which data is securely deleted or anonymised so that it can no longer be associated with your identity:
Where b1game is required by law or its gaming license to retain data for a period longer than those stated above, the longer period will apply. Upon expiry of the applicable retention period, data is securely destroyed using industry-standard data sanitisation methods.
b1game implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. Our key security measures include:
While b1game applies rigorous security standards, no digital platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their b1game account, enable two-factor authentication where available, and report any suspicious account activity to support immediately.
As a b1game player, you have the following rights in respect of your personal data. You may exercise any of these rights at any time by contacting b1game's privacy team at [email protected] with the subject line "Privacy Request":
You have the right to request a copy of all personal data b1game holds about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of your verified request.
If any personal data b1game holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Most basic account details can be updated directly in your account settings panel.
You may request that b1game delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that this right is subject to b1game's legal retention obligations under its gaming license, which may prevent immediate deletion of certain data categories.
You may request that b1game restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data, or where you have objected to processing and we are verifying whether our legitimate grounds override your interests.
Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transferred to another data controller where technically feasible.
You have the right to object at any time to b1game processing your personal data for direct marketing purposes. You also have the right to object to processing based on legitimate interests, though b1game may continue processing if it has compelling legitimate grounds that override your interests.
Where b1game processes your personal data on the basis of your consent — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To withdraw marketing consent, update your preferences in your account settings or contact support.
b1game will respond to all verified privacy rights requests within 30 days. Where a request is complex or we receive a large number of requests simultaneously, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
b1game's Services are strictly restricted to players who are 21 years of age or older. b1game does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory component of b1game's KYC process, and all accounts are subject to age verification before any withdrawal can be processed.
If b1game becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be securely deleted in accordance with our retention policy, and any funds held in the account will be handled in accordance with our Terms & Conditions regarding underage accounts.
If you believe that a person under 21 years of age has registered a b1game account, please contact us immediately at [email protected]. We take all such reports extremely seriously and will investigate and act on them promptly.
b1game operates under an international gaming license and uses service providers whose infrastructure may be located in jurisdictions outside Pakistan. Where personal data is transferred to countries that may not offer the same level of data protection as the jurisdiction in which b1game holds its gaming license, b1game ensures that appropriate safeguards are in place to protect your data, including:
By registering a b1game account, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan in accordance with the safeguards described in this section.
b1game reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or updates to our gaming license obligations. We will notify you of any material changes to this Policy by sending a notification to your registered email address at least 14 days before the changes take effect.
The current version of this Privacy Policy, including its effective date, is always available on this page at b1game.pro/privacy-policy. We encourage you to review this Policy periodically. Your continued use of b1game following the effective date of any revision constitutes your acceptance of the updated Policy.
If you do not agree with the updated Privacy Policy, you should cease using b1game and may close your account by contacting our support team at [email protected] before the revised Policy takes effect.
For any questions, concerns, or requests relating to this Privacy Policy or b1game's handling of your personal data, please contact our privacy team using the details below:
b1game aims to acknowledge all privacy-related correspondence within 24 hours and to provide a full written response within 30 days of receiving a verified request.
b1game protects your data and your gameplay. Join over 1.2 million Pakistani players enjoying cricket betting, live casino, slots, Rummy, and Super Bingo — all secured by our ironclad privacy standards.
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